Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

• Identity and contact details: name, email address, phone number, postal/billing address
• Government identifiers: PAN, Aadhaar (where legally required), GSTIN, TAN, Director Identification Number (DIN), and other statutory registration numbers
• Financial and accounting data: bank statements, invoices, ledgers, vouchers, salary/payroll data, income details, investment details, and other records needed to prepare accounts, file ITRs, compute and file TDS returns, or process licensing/compliance applications
• Business information: company incorporation documents, licenses, agreements, and compliance filings
• Communications: correspondence, support queries, and feedback you send us
• Payment information: billing details for our services (processed via third-party payment gateways; we do not store full card details)

1.2 Information Collected Automatically

• Log data: IP address, browser type, device information, pages visited, and timestamps
• Cookies & Tracking: Used on our website and software to remember preferences and improve functionality
• Usage data: From our bookkeeping software (once launched), such as login activity, feature usage, and error logs

2. How We Use Your Information

We use the information we collect to:

3. Sensitive Personal Data

4. Legal Basis and Consent

We process your personal data on the basis of: (a) your consent, provided at the time of engagement or through acceptance of this Policy; (b) performance of a contract or engagement letter with you; (c) compliance with legal and statutory obligations (such as tax filings); and (d) our legitimate business interests, including improving our Services, provided such interests do not override your rights.

5. Sharing and Disclosure of Information

We do not sell your personal data. We may share your information with:

• Government and statutory authorities where required for filings (e.g. Income Tax Department, TRACES, GST Network, MCA)
• Third-party service providers who assist us in operating our business, such as cloud hosting providers and payment gateways
• Professional advisors such as auditors or legal counsel, where necessary
• Any successor entity in the event of a merger, acquisition, or sale of business assets
• Law enforcement or regulators, where disclosure is required by law

We do not share your data with third parties for their independent marketing purposes without your explicit consent.

6. Data Security

We implement reasonable security practices and procedures, including access controls, encryption in transit, restricted employee access on a need-to-know basis, and regular monitoring, to protect your personal and financial data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal and financial information for as long as necessary to provide our Services and to comply with statutory retention requirements under applicable tax, company, and accounting laws (which may require retention of financial records for several years). Once retention periods expire and data is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Your Rights

Subject to applicable law (including the DPDP Act, 2023), you have the right to:

To exercise these rights, contact us at info@nexcoreglobalsolution.com.